Privacy Policy

Important Notice

Data Controller

VAMPD 24 LTD (trading as EACrafter.com) is the data controller for personal data processed through our services. We are based in the European Union and comply with GDPR and other applicable data protection laws.

Our Services

EACrafter.com provides the following services:

• AI-Powered Trading Bot Builder: Visual Strategy Builder and automated code generation for MT4, MT5, cTrader, and Python platforms
• Custom EA Development Lab: Professional Expert Advisor programming services starting from €200 with three service tiers (Basic, Advanced, Premium)
• Team Collaboration: Multi-user bot development with role-based access (owner, editor, reviewer, viewer) and team invitations
• Bot Environments: Development, staging, and production environment management with code locking
• Bot Licensing: License key generation and account/broker restriction management
• Backtest Analysis: AI-powered backtest analysis and performance metrics
• Risk Charter: Personal risk management rules including drawdown limits, lot sizes, and trading restrictions
• Strategy Collections: Organization and grouping of trading strategies
• Bot Journal: Trading session logging and incident tracking
• Referral Program: Earn commissions by referring new subscribers

Information We Collect

Storage of User-Created Content

Content you create on our platform is stored in our databases, including:

• Trading bots (Visual Strategy Builder designs, strategies, configurations, generated code)
• Bot environments (development, staging, production versions)
• License configurations and restrictions
• Journal entries and incident reports
• Strategy collections and organization
• Review comments and collaboration history
• Risk charters and broker profiles

VAMPD 24 LTD and its authorized personnel may access this data for operating and maintaining the service, providing support, ensuring security, and legal compliance. You can request deletion by deleting your account or contacting us.

Team Collaboration & Shared Data

When you use our team collaboration features:

• Team members you invite can access shared bot data based on their assigned role
• Your email and display name are visible to team members
• Review comments and collaboration activity are visible to team members
• Online presence status may be shared with collaborators
• Bot owners can remove team members and revoke access at any time

Legal Basis for Processing

• Contract Performance: To provide our trading bot generation and collaboration services
• Legitimate Interests: To improve our services, prevent fraud, and maintain security
• Consent: For marketing communications, referral program participation, and non-essential cookies
• Legal Compliance: To comply with applicable laws and regulations

Force Majeure & Service Adjustments

In accordance with applicable law and our Terms of Service, we may adjust subscription pricing due to force majeure events including VAT changes, regulatory requirements, or other circumstances beyond our reasonable control. Such adjustments will be communicated with appropriate notice as required by data protection and consumer protection laws.

How We Use Your Information

• Provide and maintain our trading bot generation and collaboration services
• Process payments, subscriptions, and referral commissions
• Enable team collaboration and real-time presence features
• Generate and manage bot licenses
• Provide AI-powered backtest analysis
• Send service-related communications and support
• Improve our platform and develop new features
• Ensure security, rate limiting, and prevent fraudulent activity
• Comply with legal obligations

International Data Transfers

As our services are used globally, we may transfer your data outside the EU. When we do, we ensure adequate protection through:

• European Commission adequacy decisions
• Standard Contractual Clauses (SCCs)
• Other appropriate safeguards under GDPR

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy:

• Account data: Until account deletion plus 30 days
• Transaction and refund records: 7 years for tax and legal compliance
• Referral earnings data: 7 years for tax compliance
• Support communications: 3 years
• Security audit logs: 2 years
• Analytics data: 26 months (anonymized)

Your Rights (GDPR & Beyond)

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Restrict Processing: Limit how we use your data
• Object: Object to processing based on legitimate interests
• Withdraw Consent: For processing based on consent

Contact & Data Protection Requests

You also have the right to lodge a complaint with your local data protection authority.