Terms of Service
Last updated: January 2, 2026
Acceptance of Terms
By accessing and using EACrafter.com (operated by VAMPD 24 LTD), you accept and agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access or use our service.
Service Description
VAMPD 24 LTD (trading as EACrafter.com) provides the following services:
- AI-Powered Trading Bot Builder: Visual Strategy Builder and automated code generation for MT4, MT5, cTrader, and Python platforms with subscription-based access
- Custom EA Development Lab: Professional Expert Advisor programming services starting from €200, offering three service packages (Basic EA Development, Advanced EA Development, Premium AI-Powered EA)
- Team Collaboration: Multi-user bot development with role-based access control, team invitations, and review workflows
- Bot Environments: Development, staging, and production environment management with code locking and version control
- Bot Licensing System: License key generation, account restrictions, and broker prefix management
- AI Backtest Analysis: Automated analysis of trading strategy performance
- Risk Charter: Personal risk management rules and trading restrictions
- Strategy Collections: Organization and categorization of trading strategies
- Bot Journal & Incident Logging: Trading session documentation and issue tracking
- Referral Program: Commission-based referral system for subscribers
We operate from the European Union and serve customers globally. All trading bots and custom EAs are provided as software tools, not financial advice.
Storage of User-Created Content
All content you create on our platform is stored in our databases, including bots, environments, licenses, journals, incidents, collections, risk charters, and collaboration data. VAMPD 24 LTD and authorized personnel may access this data to operate and improve the service, provide support, ensure security, and comply with legal obligations.
⚠️ Important Financial Disclaimer
WE ARE NOT FINANCIAL ADVISORS OR LICENSED FINANCIAL PROFESSIONALS
- No Financial Advice: EACrafter and its team do not provide financial, investment, or trading advice
- Educational Tool Only: Our platform is a software tool for generating trading bots, not investment guidance
- Your Responsibility: All trading decisions are entirely your own responsibility
- High Risk Activity: Trading carries substantial risk of financial loss
- Seek Professional Advice: Consult qualified financial advisors before making investment decisions
- No Guarantees: We make no representations about potential profits or losses
TRADE AT YOUR OWN RISK. NEVER INVEST MORE THAN YOU CAN AFFORD TO LOSE.
User Accounts
- You must provide accurate and complete information when creating an account
- You are responsible for maintaining the security of your account
- You must be at least 18 years old to use our services
- One person or entity may not maintain multiple accounts
- You are responsible for all activities under your account
- Team members you invite are subject to the same terms of service
Team Collaboration Terms
When using team collaboration features:
- Bot Ownership: The account that creates a bot remains the owner with full control
- Role-Based Access: Team members have access based on assigned roles (owner, editor, reviewer, viewer)
- Invitation Responsibility: You are responsible for team members you invite
- Review Workflow: Approval workflows must be followed for production deployments
- Access Revocation: Owners can remove team members and revoke access at any time
- Shared Content: Comments, reviews, and collaboration data are shared with team members
Acceptable Use
You agree not to use EACrafter to:
- Violate any applicable laws or regulations
- Engage in market manipulation or illegal trading practices
- Generate bots for money laundering or terrorist financing
- Reverse engineer or attempt to access our source code
- Interfere with or disrupt our services
- Use our service to compete with us or create similar services
- Share or distribute license keys without authorization
- Abuse the referral program or create fraudulent referrals
- Circumvent rate limits or security measures
Trading Bot & Risk Disclaimer
Critical Risk Warning:
- High Risk Activity: Trading carries substantial risk of financial loss, including total loss of capital
- No Financial Advice: Our bots are software tools, not investment recommendations
- Your Decisions: You are solely responsible for all trading decisions and their outcomes
- Market Volatility: Financial markets are unpredictable and can result in rapid losses
- Past Performance: Historical results and backtests do not predict future performance
- Professional Advice: Consult licensed financial advisors before trading
- Risk Capital Only: Never trade with money you cannot afford to lose completely
- No Guarantees: We guarantee no profits, returns, or trading success
EACrafter.com, operated by VAMPD 24 LTD, is a technology company providing software tools. We are NOT licensed financial advisors, brokers, or investment professionals. All trading activities are conducted at your own risk.
Intellectual Property
- EACrafter retains ownership of our platform, technology, and AI models
- Generated bot code belongs to you, subject to these terms
- License keys and licensing system remain our intellectual property
- You grant us license to analyze anonymized usage patterns
- Respect third-party intellectual property rights
Payment Terms
We process payments securely through Stripe. Different terms apply to our services:
Subscription Services (Bot Builder)
- Subscription fees are billed in advance on a recurring basis
- Plans include monthly prompt limits that reset each billing cycle
- We may change pricing with 30 days advance notice
- Failed payments may result in service suspension
- You can cancel your subscription at any time
Referral Program
- Earn commissions when referred users subscribe
- Commission rates and terms are subject to change
- Fraudulent referrals will result in forfeiture of earnings
- Payouts are processed according to our payment schedule
Custom EA Development Services
- Pricing starts from €200 based on complexity and requirements
- Payment terms are agreed upon before project commencement
- Custom development is billed per project, not on subscription basis
- Delivery timeline and milestones are defined in project agreement
Force Majeure & Pricing Adjustments
VAMPD 24 LTD reserves the right to adjust subscription pricing due to force majeure events or regulatory changes beyond our reasonable control, including but not limited to:
- Tax & VAT Changes: Implementation or modification of Value Added Tax (VAT), sales tax, or other governmental taxes and levies
- Regulatory Compliance: New legal or regulatory requirements imposing additional costs or obligations
- Payment Processing Changes: Increased fees from payment processors (Stripe) or banking institutions
- Currency Fluctuations: Significant exchange rate variations affecting operational costs
- Force Majeure Events: Natural disasters, pandemics, wars, governmental actions, or other events beyond our control
Pricing Adjustment Terms:
- You will receive 30 days advance notice of any pricing changes
- VAT and tax adjustments may be applied immediately as required by law
- You may cancel your subscription before the new pricing takes effect
- Continued use after the effective date constitutes acceptance of new pricing
- We will clearly communicate the reason for any price adjustment
Refund Policy
Subscription Services: 3-Day Refund Window
- Eligibility Period: You may request a full refund within 3 days of making any subscription payment
- Full Refund: Eligible refund requests will receive a complete refund of the payment amount
- All Payments: This applies to all subscription payments including first payments, renewals, and plan changes
- How to Request: Submit refund requests through your account dashboard or contact support
- Processing Time: Approved refunds are processed within 5-10 business days
- Automatic Eligibility: Requests made within the 3-day window are automatically eligible
- Service Termination: Processed refunds will result in immediate subscription cancellation
Important: After the 3-day period expires, all payments become final and non-refundable, except as required by applicable consumer protection laws.
Custom EA Development: Project-Based Refunds
- Down Payment: Initial deposits for custom development are generally non-refundable once work begins
- Milestone-Based: Refunds for incomplete work depend on project milestones and deliverables completed
- Quality Guarantee: If the delivered EA doesn't meet agreed specifications, revisions will be provided at no extra cost
- Case-by-Case: Refund requests are evaluated individually based on project status and agreement terms
- Contact: Discuss refund concerns with our team at support@eacrafter.com
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VAMPD 24 LTD (trading as EACrafter.com) SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING TRADING LOSSES, LOST PROFITS, OR LOST DATA, ARISING FROM YOUR USE OF OUR SERVICE.
Our total liability for any claims related to our service shall not exceed the amount you paid us in the 12 months preceding the claim.
Governing Law
These terms are governed by the laws of the European Union and the country where VAMPD 24 LTD is incorporated. Any disputes will be resolved in the competent courts of that jurisdiction.
Changes to Terms
We may update these terms from time to time. We will notify users of significant changes via email or through our platform. Continued use constitutes acceptance of the updated terms.
Contact Information
For questions about these Terms of Service, contact us at support@eacrafter.com.